SMS POLICY

SMS Privacy Policy:

Information Collection:
We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information:
Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.

Data Security:
We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.


Terms of Service for SMS Communications and Consent for SMS Communication:

By providing my phone number to West Coast Accounting and Tax, you agree and acknowledge that West Coast Accounting and Tax may send account notifications, customer care and marketing text messages to your wireless phone number for updates related to customer care, account notifications and marketing services. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive account notifications, customer care, marketing text messages from West Coast Accounting and Tax, you may receive text messages related to your legal products and services. Below are examples:


Customer Care Example

Good morning Sarah, this is West Coast Accounting and Tax, we wanted to give you a courtesy reminder of your customer care call scheduled call with one of representatives tomorrow at 9 EST. Reply STOP to opt-out of SMS messaging.

 

Marketing Example

Hi Jeff, this is West Coast Accounting and Tax, we are reaching out regarding a request for a free fee quote. Reply STOP to opt-out of SMS messaging.

Account Notification Example

 

Good evening Sarah, this is West Coast Accounting and Tax, this is account notification that your account is set for renewal in 30 days. Reply STOP to opt-out of SMS messaging.


Standard Messaging Disclosures

  • Message and data rates may apply
  • Message Frequency: SMS frequency will be between 5–1000 messages daily company-wide. Message frequency may vary depending on the type of communication.
  • You can opt-out at any time by texting STOP
  • Reply START to opt in again
  • For assistance text HELP or visit our Privacy Policy and SMS Terms and Conditions
  • For more info please visit our Privacy Policy and Terms of Use page